Tag Archives: Email

Bug, fixed: handling situations where drag-and-drop of content won’t work

The easiest way to attach files to a Kerika card, canvas or board is to simply drag and drop it onto Kerika, like this:

Dragging and dropping files onto cards
Dragging and dropping files onto cards

This works with nearly all kinds of files, but we sometimes hit a limitation, like we discovered when a user tried dragging and dropping an email directly from his Outlook onto Kerika.

This operation used to fail, but in a confusing way: Kerika made it look like it was possible to drop the email onto a card, but the email never showed up.

We have fixed this by checking the kind of content that someone is trying to drop onto Kerika, and if the content isn’t something that can be directly dropped, we don’t show the “drop zone”: the yellow area in the image above that encourages you to drop something onto a card.

And, by the way, if you need to attach an email to a Kerika file, here’s a good workaround: first drag and drop the file onto your computer’s desktop.  That will create a regular file out of the email, which you can then drop onto Kerika.

Better looking emails

The emails you get from Kerika, e.g. when someone assigns you to a card on a Task Board or Scrum Board, have gotten better:

  • The formatting is better: neater, cleaner, and there’s less verbose junk.
  • They are all sent from the same Sender Email — notifications@kerikamail.com — so your mail clients (like Gmail) do a better job of clustering them in your Inbox.
  • They all have better footers, explaining why you are getting the email, and how to contact us. (In other words, they are better at conforming to the CAN-SPAM Act.)
  • They look better on mobile devices: the subject headers are easier to scan, so if the email is something you expected, it is easier to delete it unread.
  • We eliminated the use of our logo, which saves (every so slightly) on bandwidth, especially on mobile devices.