A recent update to our mobile App

When you click on a link to a Kerika board or card in an email, that link will now automatically open in the Kerika Mobile App instead of opening in a browser tab.

This makes it a lot easier to respond to emails sent when your team members do chat on boards that concerns you: you can either do a quick reply as email itself, or, if you need more context, click on the link to open the card inside the Kerika app and see all it’s details before deciding upon your reply.

Back up to speed (after Covid-19)

Our development team is based in India, and starting about 4 weeks ago we started getting hit hard by Covid-19.  Eventually everyone in our India team was affected one way or another, either by falling sick themselves or having a spouse or child fall sick.

Thankfully that’s over now.  We are back up to speed.

An update to our Terms of Use

We had always treated our customers data as confidential, and have never shared that with anyone else.  At the suggestion of one of our users, we have updated our Terms of Use to make this a written commitment.

We have added Section VI to our Terms of Use:

“Confidential Information” means information identified by you as confidential at the time of disclosure or that a reasonable person would consider confidential due to its nature and any confidential, proprietary, or privileged information disclosed while creating or modifying the Kerika boards.

Kerika shall preserve the confidentiality of your Confidential Information and treat such Confidential Information with at least the same degree of care that Kerika uses to protect its own Confidential Information, but not less than a reasonable standard of care.

Kerika will use your Confidential Information only to exercise its rights and perform obligations under these Terms. Confidential Information will be disclosed only to those employees of Kerika with a need to know such information in connection with Kerika’s use of the Confidential Information in accordance with these Terms.

Kerika shall not be liable to you for the release of Confidential Information if such information is divulged pursuant to any legal proceeding or otherwise required by law, provided that, to the extent legally permissible, Kerika will notify you promptly of such required disclosure. Kerika agrees to promptly notify you of any unauthorized access to or disclosure of the Confidential Information.”

Our mobile apps improve every 2 weeks, whether you notice it or not.

Because of the way we developed our mobile apps for Android and iOS, it’s possible for us to make back-end and front-end improvements without necessarily requiring you to update the app that you have already installed.

A lot of these improvements are bug fixes and performance increases, and they have been going out steadily since the official launch of our apps.  So don’t be surprised if it seems the Kerika mobile app doesn’t ever need to be updated; it’s possible for us to improve Kerika without requiring to download anything.

Enjoy the app.

Update on our mobile apps

User adoption of our mobile apps for Android and iOS has been moving along nicely; so far we have heard only positive feedback but of course please let us know what we could do better.

A small pocket of users are having trouble: those who are using Kerika with Box and have 2FA (two-factor authentication enabled).  There is a bug with Box’s mobile API that we are still waiting for them to finish (it’s been a couple of weeks now).  Hopefully that will get sorted out soon.