Category Archives: Kerika

Posts about Kerika, the company and its people

Making Kerika less chatty for new users

It’s hard for us to get the balance right between making sure our users don’t miss out on important project updates, while avoiding the impression that Kerika is “too chatty”.

We are changing out default preferences settings — this will affect new users only, not existing users — to have most notifications emails turned OFF by default:

Notification defaults
Notification defaults

One reason for this change is that our Views feature does a good job of providing an overview of important updates across boards — and we are going to make it even better in the near future — so for new users in particular, we don’t want to give the impression that Kerika will increase their incoming emails, rather than actually streamline their existing communications.

You can now hide columns in your Views as well

For some time now we have offered the ability for you to hide entire columns on a Task Board or Scrum Board; we are now extending that to Views as well:

Hidden column in Views
Hidden column in Views

In the example shown above, several columns are hidden in this What Needs Attention view, and Kerika shows a count of how many items are hidden in each column.

This feature is available through the Column Actions button that’s at the top of each column:

Hide column option for Views
Hide column option for Views

This can help you focus in on specific work items that need more attention than others.

You can’t change the extension on a document

We have made a change to the Card and Board Attachments feature to prevent users from changing the extension of a file they have already added: for example, a “.xlsx” file can’t be renamed as a “.docx” file.

We did this because changing the file type often had unpredictable consequences when a Team Member tried to upload an attachment.

This restriction applies to the most common file types, not all. Here’s how it works:

Image file attachment
Image file attachment

In the example above, an image has been added as an attachment to this card, and it has the .PNG file type/extension.

When you hover your mouse over any attachment, Kerika will show you the actions that are possible with that attachment, one of them being Rename.

Attachment options
Attachment options

If you select Rename, Kerika will make sure you only change the file name, not the file type/extension (.PNG in this example):

Renaming a document
Renaming a document

Some usability improvements to the Billing Info screen

We noticed a number of folks were tripping over the process of entering their Billing Info (from the Manage Users page), which was embarrassing…

We have made some minor tweaks that we think will fix any potential confusion:

  • If you miss a required field — and remember: every field is required except for additional Billing Contacts — the system does a better job of getting you to pause and fix the mistake.
  • The process of selecting a Country and State/Province has been made easier.  If you select the USA or Canada as your country, the State/Province field becomes a drop-down list since we know which states and provinces to present as choices in each case. If your country is something else, this field becomes a free text field to let you type in anything you want.