Category Archives: Kerika

Posts about Kerika, the company and its people

An update on our Google Apps Marketplace problems…

We are still working with Google on fixing the problem with the G Suite Marketplace that caused the Kerika product listing to disappear unexpectedly about 2 weeks ago.

Progress was slow over the holiday season because many Googlers were out of office, but folks are back in town and working with us on debugging the problem — which, as far as we can tell, is entirely on Google’s end and has to do with their back-end systems for managing listings on the G Suite Marketplace.

Whitelisting Kerika’s email notifications

In an effort to reduce the possibility of Kerika’s notifications ending up in your spam folder, we are making a bunch of changes: one that’s already gone into effect is that all notifications generated by Kerika — for example, when someone sends you a chat message, or you get your 6AM Task Summary email — will come from the same sender: notifications@mailer.kerika.com.

It would help us a lot if you whitelisted this sender email, either for your own personal email, or ideally for your organization’s entire domain.

Thanks.