We have added tablet support for iOS and Android devices, as you can see:
The tablet experience is like that of the desktop, not the phone.
For the phone app we had to redesign a lot of the user interface to accommodate the limited screen space, but with most tablets today there is enough screen resolution to support the more extensive desktop experience.
When you click on a link to a Kerika board or card in an email, that link will now automatically open in the Kerika Mobile App instead of opening in a browser tab.
This makes it a lot easier to respond to emails sent when your team members do chat on boards that concerns you: you can either do a quick reply as email itself, or, if you need more context, click on the link to open the card inside the Kerika app and see all it’s details before deciding upon your reply.
Our development team is based in India, and starting about 4 weeks ago we started getting hit hard by Covid-19. Eventually everyone in our India team was affected one way or another, either by falling sick themselves or having a spouse or child fall sick.
Thankfully that’s over now. We are back up to speed.
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We fixed some bugs in our billing system that were creating invalid credits and refund requests depending upon the sequence with which Account Owners were adding or removing subscriptions quickly.
For folks who are currently using all their subscriptions and want to change a member of their Account Team, it’s important to remember to first remove the old member before you add a new person: otherwise your Account Team will temporarily be larger than the subscriptions purchased, and this could result in a new invoice being generated automatically.
User adoption of our mobile apps for Android and iOS has been moving along nicely; so far we have heard only positive feedback but of course please let us know what we could do better.
A small pocket of users are having trouble: those who are using Kerika with Box and have 2FA (two-factor authentication enabled). There is a bug with Box’s mobile API that we are still waiting for them to finish (it’s been a couple of weeks now). Hopefully that will get sorted out soon.
The Kerika Elite is a program we have set up to improve our product strategy and gather feedback from a select group of our most experienced and influential users.
There are two main elements to this program:
Kerika Elite will be involved in the earliest stages of our product development: we will share with them proposed designs long before they are implemented, to get early feedback on features that we are considering building, and
Once new features are built, Kerika Elite users get early access them so they can provide real-world experience that can help us polish the product before it’s released to the rest of our users.
Kerika Elite users have contributed greatly to our mobile development efforts over the past year, and we look forward to their advice and suggestions for our future initiatives as well.
Can you be one of them? Sure. Anyone can nominate another user to be part of the Kerika Elite, although the final decision is ours to make.
Kerika Elite users are not compensated in any way; they simply enjoy being in the kitchen with the Kerika Team when we cook up delicious new dishes!
A new feature that we recently introduced will let you choose a background color: one for the desktop app, and one for the mobile app. (Oops, did we just talk about the mobile app?)
To select a color: click on your user profile photo, which appears on the top-right of Kerika:
Select My Preferences for this Account from this dialog, and you will land on a revamped Preferences page that now includes options for selecting a background color:
We are offering a range of light and dark backgrounds; in our own testing we found that the darker backgrounds look better on the desktop, while the lighter backgrounds look better on phones. But, of course, that’s just our opinion — try this out and select what you like best!
A long (45 minutes) video of the presentation that Arun Kumar, CEO of Kerika, made at the Lean Transformation Conference last October, anticipating the need for accommodating remote and virtual teams.
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