Category Archives: Usability

Posts related to product design, user experience and usability.

An improvement to our Views function

We just updated Kerika today, and along with the usual bug fixes and other behind-the-scenes stuff we have made an improvement to the way Views are shown on your Home Page:

Improved Views in Kerika
Improved Views in Kerika

Some of our users have dozens of boards in active use at the same time, with large (and sometimes overlapping) teams, and as a result their Views counts are nearly always high.

As you can see from the screenshot above, the Home page now shows two counts for each View:

  • The total number of items that match for that View, and
  • The number of items that match that are assigned to you.

This makes it easier to see if you need to go back to a View to catch up on something that’s directly related to you, i.e. is assigned to you.

What’s New and Updated: a new Kerika View

Views are unique to Kerika: no other work management system provides such an easy way to see what matters, across all the boards you are working on.

These Views make it easy for organizations to really scale up their use of Kerika across multiple projects and many ongoing projects at the same time.

We have now added a very useful new View: What’s New and Updated.  As you might guess from the name, this View lets you catch up on everything that’s new and changed, across all the boards you are working on — as a Board Admin, Team Member or Visitor.

What's New and Updated
What’s New and Updated (click for a larger image)

This View can work very effectively as a Dashboard for managers who need to keep track of many different boards, all working at the same time: instead of constantly revisiting each board one-by-one, this View is a simple, comprehensive way to see everything that’s changing across all your boards.

The updates are shown in Kerika’s unique “heads-up” notification style: the blue New tags highlight cards that have been newly added to your boards (that you haven’t opened yet), and the orange highlights show you precisely what’s changed on your old cards.

The new and changed cards are sorted into columns, with each column containing all the new and changed items within a particular board.  The newest changes appear at the top of a column, and if a board has nothing new to report, the corresponding column is not shown (so your View doesn’t get cluttered up.)

(Cards that are moved to the Done or Trash columns on a board are not included in the View, to help avoid getting the View cluttered.)

As with all Views, it’s easy to operate on all the cards within a column, by selecting the Column Actions button that appears on the top of each column:

View options
View options

The Mark All Cards As Read action is useful if you want to ignore everything that’s going on in a particular board, e.g. when you have just returned from a status meeting where you got fully briefed on what’s happening on a particular board.

Another way to temporarily ignore individual boards is to Hide Column: this collapses the column from the View, and let’s you focus more intently on the handful of boards you care most about.

Selecting a card in this View lets you open the card within the View itself, or to open it on the board where the card actually sits:

View card
View card

(Sometimes it’s easy to deal with cards just by themselves; sometimes the View Board action is more helpful, if you want to be sure you understand the full context in which a card changed.)

Using your mouse’s right-click action will also bring up a bunch of useful actions for that card:

Mouse actions
Mouse actions

In addition to all the other actions you can perform on cards, you also have the option to get the URL (address) of card using the Get Link action.  Every cards, every canvas and every board in Kerika has a unique address, and using these URLs anywhere on a board, e.g. in the board’s details or chat, will automatically set up a link between the two cards.

When you mark a card as “read” on this View, it remains on the View until you click on the Refresh button (shown at the top-right corner of the View).

And, as with all Views in Kerika, the What’s New and Updated View includes the “For Me” toggle button on the top-right corner: clicking this will quickly filter the View to show you just those items that are personally assigned to you.

For Me toggle
For Me toggle (click for larger image)

This feature is available to all our users, just like every other feature in Kerika: it doesn’t matter whether you are still in your 30-day free trial, you are working on the free Individual Plan, or are benefiting from Kerika’s free Academic and Nonprofits Accounts. Everyone always get the same Kerika goodies 🙂

Our Views feature just got even better

We have improved our Views feature to include a simple toggle that lets you filter the entire View to show just those items that are assigned to you.

This new toggle appears on the top-right corner of the View, and we have added a Tip to help you understand the function:

What Needs Attention without filtering
What Needs Attention without filtering

Clicking on the toggle will immediately shrink the View to show just those items that are assigned to you:

What's Due with filtering
What’s Due with filtering

All the other items are hidden from the View, and a simple count at the bottom of each column shows you how many items are assigned to others. In the example shown above, 1 item is assigned to someone else, and is due today.

It’s a simple, fast feature that we think shows the best of Kerika’s design approach 🙂

This feature has been added to all of our Views that need this:

  • What’s Due
  • What Needs Attention
  • What Got Done
What's Due without filtering
What’s Due without filtering

Making Kerika less chatty for new users

It’s hard for us to get the balance right between making sure our users don’t miss out on important project updates, while avoiding the impression that Kerika is “too chatty”.

We are changing out default preferences settings — this will affect new users only, not existing users — to have most notifications emails turned OFF by default:

Notification defaults
Notification defaults

One reason for this change is that our Views feature does a good job of providing an overview of important updates across boards — and we are going to make it even better in the near future — so for new users in particular, we don’t want to give the impression that Kerika will increase their incoming emails, rather than actually streamline their existing communications.

You can now hide columns in your Views as well

For some time now we have offered the ability for you to hide entire columns on a Task Board or Scrum Board; we are now extending that to Views as well:

Hidden column in Views
Hidden column in Views

In the example shown above, several columns are hidden in this What Needs Attention view, and Kerika shows a count of how many items are hidden in each column.

This feature is available through the Column Actions button that’s at the top of each column:

Hide column option for Views
Hide column option for Views

This can help you focus in on specific work items that need more attention than others.

Some usability improvements to the Billing Info screen

We noticed a number of folks were tripping over the process of entering their Billing Info (from the Manage Users page), which was embarrassing…

We have made some minor tweaks that we think will fix any potential confusion:

  • If you miss a required field — and remember: every field is required except for additional Billing Contacts — the system does a better job of getting you to pause and fix the mistake.
  • The process of selecting a Country and State/Province has been made easier.  If you select the USA or Canada as your country, the State/Province field becomes a drop-down list since we know which states and provinces to present as choices in each case. If your country is something else, this field becomes a free text field to let you type in anything you want.

A simpler menu for cards and columns on your Task Boards and Scrum Boards

We used to have separate button, and associated menus, for actions related to cards and for actions related to columns:

Separate card and column actions
Separate card and column actions

This reflected the history of the Kerika product: we first designed and built the card actions, and much later added the column actions.

In retrospect, however, we concluded that separating these into two separate menus was not a good idea: it was confusing for our users to remember which menu supported which action. (Even the Kerika team, which uses Kerika for everything that the company does, was having trouble remembering the differences between the two buttons and menus.)

We have fixed that usability problem with our latest release: a single button is shown, and the popup menu that appears includes both card actions and column actions:

Combined Card and Column Actions Menu
Combined Card and Column Actions Menu

Clicking on the Sort and Move actions brings up all the sorting and moving options you have; the Sort menu now has a much richer set of actions:

Sort options
Sort options

We have also done some small tweaks to the sorting action: Sort by Status now puts the On Hold cards at the bottom of the column, below all the ones flagged as Normal.