We are still working with Google on fixing the problem with the G Suite Marketplace that caused the Kerika product listing to disappear unexpectedly about 2 weeks ago.
Progress was slow over the holiday season because many Googlers were out of office, but folks are back in town and working with us on debugging the problem — which, as far as we can tell, is entirely on Google’s end and has to do with their back-end systems for managing listings on the G Suite Marketplace.
We are (finally!) getting around to updating the Kerika tutorial videos; what we have on our YouTube channel has definitely gotten stale.
Here’s the first in the new series:
This video is intended for new users: people who discover Kerika and sign up to start new accounts.
For people who sign up by clicking on an invitation email sent from a coworker, we have a different video that is more focused around their needs:
And, finally, for people who sign up to use Kerika with Google Apps — and this is the vast majority of Kerika users, worldwide — we have this video:
There’s a lot more coming.
If you are using Kerika with Google, you don’t have to convert your documents to the Google Docs format in order to use Google Drive.
You can use this preference setting to ensure that your Microsoft Office documents, for example, are retained in MS Office format even while they they are stored and shared using Google Drive.
About a week ago, the Kerika listing on the G Suite Marketplace disappeared for reasons we still don’t understand. We have been working actively with Google’s engineers to fix this, and are confident they will soon deliver a solution — the problem is on their end, not ours — and in the meantime we would like to apologize to anyone who is affected by this.
The underlying problem is that G Suite Marketplace is transitioning, and right now there are some overlapping systems in place that are creating problems for Kerika (and possibly other third-party apps).
Historically, if you wanted to publish your app on the G Suite Marketplace, you did so using the Chrome Web Store — which is where you also published your app for the Chrome Web Store, obviously.
This always led to to some confusion from our perspective: we had to maintain two identical product listings using the same Chrome Web Store Developer Dashboard. And since this process has been in place, for the past several years, Google itself has been deprecating the use of the Chrome Web Store to distribute browser-based apps through this store.
Meanwhile, the Chrome Web Store Dashboard itself is getting a much-overdue UI makeover, and while this is underway the dashboard doesn’t have all the functionality that the old dashboard does, and there, of course, some bugs remaining in the new dashboard that Google needs to iron out.
(While the old Chrome Web Store Dashboard was ugly as sin, it was old and stable. The new Dashboard is much nicer, but not quite, quite ready yet.)
And there’s also the Google Cloud Platform API Dashboard: newer than the Chrome Web Store Dashboard, and with a completely different user interface and functions, since it manages an app developer’s use of many different cloud services from Google.
This has become another place to maintain your app’s product listing, and this seems to be where our problems originated: the G Suite Marketplace currently takes some information from the Cloud Platform Dashboard, and some information from the Chrome Web Store, to define your product listing.
We have been actively working with Google’s engineers, support and product management to try to resolve this problem — and we are grateful for the attention they have been giving us — and we hope to be out of the woods soon. One unexpected benefit of these problems has been the opportunity to talk to Google about our experience as third-party app developers: hopefully our feedback can help them make the G Suite Marketplace more useful to both Google’s customers and ours 🙂
We have long had a deep, excellent integration with Google Apps: you can sign up with your Google ID and have all your Kerika-related files stored in your own Google Drive, where you can access them independently of the Kerika app.
We are now taking that one step forward, with seamless integration with Google Team Drive.
Google Team Drives are shared spaces where teams can easily store, search, and access their files anywhere, from any device.
Unlike files in My Drive, files in Team Drive belong to the team instead of an individual. Even if members leave, the files stay exactly where they are so your team can continue to share information and get work done.
Team Drives is available on G Suite Enterprise, G Suite Business, or G Suite for Education editions.
You don’t need to do anything different: the integration is built-in with the latest version of Kerika (and, since we are software-as-a-service, everyone always uses the latest version of our product!) and the integration is seamless.
We have a new (five-minute) video that gives a fast overview of Kerika’s many capabilities:
Let us know what you think!
We have added more options for you to add Google files to your Whiteboards.
We used to have a quick way to create, name, and add a new Google Doc to your Whiteboard:
With this new functionality you can create a larger variety of Google Documents from within your Kerika Whiteboards:
- Google Docs
- Google Sheets
- Google Slides
- Google Forms
After you name your new document, it is automatically added to the canvas you are working on, while the new document itself is opened in a new browser tab for you to start working on.
A fun video we made recently featuring Faith Trimble and Kate King, from the Athena Group, talking about how a consulting company can function as a truly distributed team — and get great work-life balance as a result!