Google authentication is burping, again.

If you use Kerika+Google — the version of Kerika that integrates with Google — you may be experiencing some login problems this morning. In fact, you may have experienced some problems over the past few days.

We are continuing to investigate this, and so far the problems seem to be on Google’s end, and they also seem to be mostly affecting people who have premium Google Apps, e.g. Google Apps for Business or Google Apps for Nonprofits.

Update: it’s not just premium Google Apps; it’s affecting all sorts of users.

Google authentication is burping
Google authentication is burping

Fortunately, we have not seen any problems with Kerika+Box: Box’s authentication service has been running fine so far.

Some users have written in asking if they can switch to Kerika+Box and still preserve their old data. This is possible, but requires some manual work on the user’s part, and if the problem persists we will put up a blog post explaining how users can do this.

In the meantime, please bear with us, while we bear with Google…