Monthly Archives: October 2018

Leaver’s Regret

October 9, 2018KerikaAccountKerika

Yesterday we had our first instance of “leaver’s regret”: someone asked us to delete their Kerika account, and we acted promptly upon receiving that request.

Too promptly, as it turned out, because a couple of minutes the ex-user changed her mind. But by then it was too late: we had completed closed her account and deleted all the associated data.

Maybe we should be a little slower in responding to these requests? Deleting/closing an account is an irreversible action: we scrub all the boards owned by that account, and we don’t have any way of getting that data back. Our goal in implementing this process was to be very faithful to our privacy promises, namely that your data remains your data; it’s never Kerika’s data.

But, faced with this leaver’s regret situation, we are now thinking that maybe we should wait, for up to a day, before acting on these requests.

What do you think?

Why Gmail, Yahoo and Outlook emails aren’t great for free Academic and Nonprofit Accounts.

October 5, 2018Academic & NonprofitAccount, Education, NonprofitKerika

We occasionally get requests from Gmail users for a free Academic/Nonprofit Account; we often have to turn down these requests.

With a free account from Gmail, Yahoo, Outlook, etc., it is impossible for Kerika’s staff to confirm that a user is truly from a qualifying organization.

As a result, these requests don’t get quick approvals, which is available for people signing up with an email address that clearly points to a nonprofit or academic account.

We can make exceptions in particular situations where we are sure a Gmail user is using Kerika solely for a nonprofit purpose, but this is rare.

If you are working at a nonprofit or university, please sign up with your official email address.

Thanks.

We made it easier for schools and universities to use Kerika, free

October 4, 2018Academic & NonprofitAccountuser

We have been offering free Kerika Accounts to schools and universities for many years now, and we have made this easier and more broadly available.

A free Academic Account lets the Account Owner have up to 10 Team Members working on boards owned by that Account, and this service is really intended to help small nonprofit groups benefit from Kerika.

With our new billing system we have added an admin feature that let’s Kerika staff whitelist an entire domain as Academic, which means that all accounts created within that domain will automatically get free Academic status.

If your school or college wants to use Kerika, let us know: we have already whitelisted dozens of domains.

We made it easier for schools and universities to use Kerika, free

October 4, 2018Academic & NonprofitAccountKerika

We have been offering free Kerika Accounts to schools and universities for many years now, and we have made this easier and more broadly available.

If your school or college wants to use Kerika, let us know: we have already whitelisted dozens of domains.

You can now hide columns in your Views as well

October 3, 2018Agile & Scrum, UsabilityKanban, Scrum, Task Board, Usability, Views, Workflowuser

For some time now we have offered the ability for you to hide entire columns on a Task Board or Scrum Board; we are now extending that to Views as well:

In the example shown above, several columns are hidden in this What Needs Attention view, and Kerika shows a count of how many items are hidden in each column.

This feature is available through the Column Actions button that’s at the top of each column:

This can help you focus in on specific work items that need more attention than others.

You can now hide columns in your Views as well

October 3, 2018Agile & Scrum, UsabilityKanban, Scrum, Task Board, Usability, Views, WorkflowKerika

For some time now we have offered the ability for you to hide entire columns on a Task Board or Scrum Board; we are now extending that to Views as well:

In the example shown above, several columns are hidden in this What Needs Attention view, and Kerika shows a count of how many items are hidden in each column.

This feature is available through the Column Actions button that’s at the top of each column:

This can help you focus in on specific work items that need more attention than others.

Usability tweak: when someone’s Account is no longer sharing boards with you

October 2, 2018Team Collaboration, UsabilityAccount, Teamsuser

We have made a small usability tweak/improvement to handle the (rare!) situation where you are part of someone’s Account, but for some reason the Account Owner is no longer sharing any boards with you.

To make this clearer, we are now showing a helpful message:

Usability tweak: when someone’s Account is no longer sharing boards with you

October 2, 2018Team Collaboration, UsabilityAccount, Teamsuser

To make this clearer, we are now showing a helpful message:

You can’t change the extension on a document

October 1, 2018Agile & Scrum, UncategorizedDocument Management, Kanban, Scrum, Task Boarduser

We have made a change to the Card and Board Attachments feature to prevent users from changing the extension of a file they have already added: for example, a “.xlsx” file can’t be renamed as a “.docx” file.

We did this because changing the file type often had unpredictable consequences when a Team Member tried to upload an attachment.

This restriction applies to the most common file types, not all. Here’s how it works:

In the example above, an image has been added as an attachment to this card, and it has the .PNG file type/extension.

When you hover your mouse over any attachment, Kerika will show you the actions that are possible with that attachment, one of them being Rename.

If you select Rename, Kerika will make sure you only change the file name, not the file type/extension (.PNG in this example):

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Monthly Archives: October 2018

Leaver’s Regret

Why Gmail, Yahoo and Outlook emails aren’t great for free Academic and Nonprofit Accounts.

We made it easier for schools and universities to use Kerika, free

We made it easier for schools and universities to use Kerika, free

You can now hide columns in your Views as well

You can now hide columns in your Views as well

Usability tweak: when someone’s Account is no longer sharing boards with you

Usability tweak: when someone’s Account is no longer sharing boards with you

You can’t change the extension on a document