Kerika’s free Academic & Nonprofit Accounts let folks have up to 10 people working on boards owned by each account, and each individual within an approved organization can have their own account: that includes students, teachers and staff.
Our roster of whitelisted organizations now runs in the hundreds, and includes users from across the world.
Kerika’s free Academic & Nonprofit Accounts let folks have up to 10 people working on boards owned by each account, and each individual within an approved organization can have their own account: that includes students, teachers and staff.
Our roster of whitelisted organizations now runs in the hundreds, and includes users from across the world.
Our development team in India is under a national lock-down due to Covid-19, and we had been worried about a loss of productivity.
After a week of lock-down we have been checking with each person, and it turns out there was no cause for worry, especially from those who had the foresight to grab an extra monitor before leaving their office.
In fact, we expect that our team will ask for work-from-home as a regular work model even after the virus is gone.
Kerika is designed for, and built by remote teams!
We have enough of our new mobile version built that we have started doing beta tests with a handful of users from around the world. Initial feedback has been very positive.
We expect to stay in beta mode for another few weeks and then make the mobile version available to all our users.
There will be no app to install: you will be able to use your Safari, Chrome or Firefox browser on your phone.
We have added Urban Impact in Seattle to our roster of organizations where users will automatically get free Academic Accounts when they sign up, using their @urbanimpactseattle.org email addresses.
Kerika’s free Nonprofit Accounts let folks have up to 10 people working on boards owned by each account, and each individual within an approved organization can have their own account: that includes students, teachers and staff.
Our roster of whitelisted organizations now runs in the hundreds, and includes users from across the world.
We have added Saint Louis University to our roster of organizations where users will automatically get free Academic Accounts when they sign up, using their @health.slu.edu email addresses.
Kerika’s free Academic & Nonprofit Accounts let folks have up to
10 people working on boards owned by each account, and each individual
within an approved organization can have their own account: that
includes students, teachers and staff.
Our roster of whitelisted organizations now runs in the hundreds, and includes users from across the world.
We have added Alpena Public Schools to our roster of organizations where users will automatically get free Academic Accounts when they sign up, using their @alpenaschools.com email addresses.
Kerika’s free Academic & Nonprofit Accounts let folks have up to 10 people working on boards owned by each account, and each individual within an approved organization can have their own account: that includes students, teachers and staff.
Our roster of whitelisted organizations now runs in the hundreds, and includes users from across the world.
With our most recent update (which was yesterday), we have fixed a problem with thumbnails of attached images not showing correctly. (Not always, but sometimes.)
Here’s what the problem used to look like:
Example of a missing update
As you can see, this card has two images attached. The first one doesn’t show a thumbnail properly (it has a standard “missing image” icon instead) while the second one works fine.
The underlying cause for this was a mismatch in the duration for which Kerika was caching the thumbnail of an attachment after it had first been retrieved from Google Drive, and how long Google Drive was keeping the thumbnail around.
So you never saw the problem when you first attached an image, but if you went back to the card after 30 days you would see the “missing image” icon instead.
We have fixed this. You may still see this if your browser is caching old thumbnails; you can completely eliminate the problem by clearing your browser’s cache, which would force Kerika to request new thumbnails from Google.
Users with a Professional Account have a defined size to their Account Teams, directly related to the number of subscriptions they have purchased so far.
Some users prefer to buy a few more subscriptions than they currently need to provide an extra buffer to make it easier to quickly their project teams. Others try to buy just as much as they need, and no more.
If your Account has unused subscriptions, then it’s easy for any Board Admin to add someone to their board, simply by inviting them to join a particular board.
Adding a new person to a board team
This uses up one of the free subscriptions in that Account, and the Account Owner is notified.
If there are no free subscriptions, Kerika doesn’t immediately block the Board Admin from adding someone to their team. Kerika allows for the new person to join immediately as a new Team Member, but the Account Owner is immediately alerted that they need to buy an additional subscription. This alert comes as email, and as an in-app message:
Account Owner is notified they need to buy another subscription
This starts a 30-day grace period to give the Account Owner time to process the purchase; some organizations have complex approval processes even for something as inexpensive as Kerika!
If the Account Owner doesn’t complete the purchase within 30 days, the newly added Team Member is demoted to Visitor: this means they can still have real-time access to their board, but they can’t make any changes or be assigned any work items.
Clicking on the BUY SUBSCRIPTION button will bring up this dialog:
Account Owner asked how many subscriptions they want to buy
If the Account Owner is expecting a bunch of these notifications in the future, they can buy more than the one subscription they have been prompted for; they can also decide whether they want to automatically renew their subscriptions when they expire.
Confirmation for new purchase
A confirmation screen is shown, with tax calculated based upon whether the buyer is located in Washington State or not, and the Account Owner is given the option of either completing the purchase online, using a credit card that is processed by Stripe, or paying offline.
(Not: Kerika never sees any credit card details. All of the online payment processing is handled by Stripe.)
In larger companies there may be restrictions on who can make online purchases (or even who has access to a corporate credit card), and to accommodate these customers we offer the option of requesting an invoice.
If you choose an invoice, you get a confirmation like this:
Confirmation of invoice
And within seconds the invoice will land in your email Inbox, and those of anyone else who has been specified as a Billing Contact on your account. Kerika invoices look like this:
Example of invoice email
We spent months, earlier this year, designing and building this system trying to make sure we offer all the flexibility that our customers may need. Since we have users around the world, that was an interestingly tough challenge!
If you have any suggestions on how we could improve this, let us know.
