A new tutorial video, part of our ongoing effort to create short learning opportunities for our new users, each focusing on one aspect of using Kerika.
This one is all about getting stuff done: scheduling and managing your work, using Kerika’s Task Boards and Scrum Boards.
https://www.youtube.com/watch?v=Y5sZ2R3eoQg
Thanks to our users in Belgium and Finland for pointing this out to us: our Pricing Page wasn’t displaying correctly in browsers that had their default language set to something other than English.
This was happening only sporadically, and only in Chrome; other browsers like Microsoft Edge were handling it correctly.
Chrome was trying to localize text for non-English users before the language resources were ready; this problem had actually been fixed in the latest version of Polymer We are using ‘app-localize-behaviour’ of Polymer’s app-localize-behaviour (1.0.2). Turned out we were a version behind in updating our use of Polymer.
And another video in our revamped tutorial series: how you can manage your teams and privacy in Kerika.
https://youtu.be/k6-3f1Nlhh4
We hope these tutorials are useful; let us know what you think.
We are (finally!) getting around to updating the Kerika tutorial videos; what we have on our YouTube channel has definitely gotten stale.
Here’s the first in the new series:
https://www.youtube.com/watch?v=McoUZ5vFvcA
This video is intended for new users: people who discover Kerika and sign up to start new accounts.
For people who sign up by clicking on an invitation email sent from a coworker, we have a different video that is more focused around their needs:
https://www.youtube.com/watch?v=NC8FI10PT-Y
And, finally, for people who sign up to use Kerika with Google Apps — and this is the vast majority of Kerika users, worldwide — we have this video:
https://youtu.be/QW7I3IrEfd8
There’s a lot more coming.
We recently found and fixed an odd bug related to the optional 6AM Daily Task Summary email that you can get from Kerika: if you had toggled the preference setting for this email — from ON to OFF, and back to ON again — the email was getting sent at 8AM instead of 6AM.
Essentially a coding mistake on our part, and one we didn’t notice (and none of our users noticed, either) for a long time because no one would try changing this preference setting very often.
The bug’s been fixed.
We have improved our Views feature to include a simple toggle that lets you filter the entire View to show just those items that are assigned to you.
This new toggle appears on the top-right corner of the View, and we have added a Tip to help you understand the function:
Clicking on the toggle will immediately shrink the View to show just those items that are assigned to you:
All the other items are hidden from the View, and a simple count at the bottom of each column shows you how many items are assigned to others. In the example shown above, 1 item is assigned to someone else, and is due today.
It’s a simple, fast feature that we think shows the best of Kerika’s design approach :-)
This feature has been added to all of our Views that need this:
What have we been up to lately, you ask?
Fixing bugs. Lots and lots of bugs, all minor but we don’t like to have any known bugs at any time.
We recently implemented some new error reporting services so that we can trap server and browser exceptions more efficiently.
This threw up a bunch of errors that we hadn’t been aware of before. Obviously these were minor, since no one had observed any ill effects before, but it’s long been a point of pride for the Kerika team that no known bug gets away alive.
So, we have been cleaning up even minor server exceptions, and obscure Javascript warnings from the browser console, so we have a completely clean slate.
One advantage of having a clean slate is that it makes any new errors immediately more visible. If you get used to ignoring some exceptions/warnings because you know they are not important, your team eventually gets desensitized to the presence of these errors and warnings, and bigger, more important issues start to get ignored as well.
Best to squash all bugs, no matter how small.
We occasionally get requests from Gmail users for a free Academic/Nonprofit Account; we often have to turn down these requests.
With a free account from Gmail, Yahoo, Outlook, etc., it is impossible for Kerika’s staff to confirm that a user is truly from a qualifying organization.
As a result, these requests don’t get quick approvals, which is available for people signing up with an email address that clearly points to a nonprofit or academic account.
We can make exceptions in particular situations where we are sure a Gmail user is using Kerika solely for a nonprofit purpose, but this is rare.
If you are working at a nonprofit or university, please sign up with your official email address.
Thanks.
We have made this easier: you can go to the Manage Account page inside the Kerika app and you will see this section at the bottom:
Clicking on the Close My Account button (and the subsequent confirmation dialog box) will generate an email to Kerika’s Admins, who will then manually close the account.
We have decided not to automate the actual account closure step since it is irrevocable: once your account is closed, all the boards and content on those boards are deleted and cannot be restored.
To help users, we usually wait for a few hours — up to a day at most — before actually deleting the account, in case someone wants to send us an “Oops, I didn’t mean to do that…” email.