How Chat works in Kerika: a new tutorial video that shows how Kerika’s chat is the smarter alternative to email for distributed teams.
The latest in our series of updated tutorial videos for new users :-)
https://youtu.be/FVSAN8PRMc0
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We are offering free Academic Accounts to users at Universitat Oberta de Catalunya
Following a request from a student at the Universitat Oberta de Catalunya in Barcelona, Spain, we have decided to add UOC to the list of universities and schools where users automatically get free Academic Accounts.
A free Academic Account is intended to help students and educators get more done with their teams: a free Account has all the features of Kerika, but is limited to a maximum of 10 Team Members working on boards owned by that Account.
Every user can set up their own Account, so effectively it is possible for a very large group of students and educators to use Kerika free for their academic work!
If you are interested in getting Kerika for your (nonprofit) school or college, please get in touch!
Bug, fix: some users had trouble logging in recently because browser kept refreshing
Some Kerika users — specifically those who had signed up directly — had trouble logging in if they had left Kerika running overnight on a browser.
Their browser was endlessly refreshing itself, bouncing between the /app and /setup URLs. There was a workaround (type “https://kerika.com/logout” to clear Kerika’s cookies) but the workaround was far from obvious, so obviously some people were inconvenienced.
(Would have been a lot more had it not been for the Christmas holiday season!)
This has been fixed now. We found a problem with the configuration of our NGINX web server software.
Bug, fixed: the Views count was incorrect in certain situations
We found and fixed a bug that reported incorrect counts for some Views (on the Home page), that was triggered when users did a particular sequence of opening a View, applying the Assigned to Me toggle, and then returning to the Home page.
It was an edge case that took us a while to figure out because our own team didn’t see the problem happen; it only affected a few users.
The counts shown on your Home Page, under the Views tab, should be correct now.
A new system of welcome emails for new users
Along with our recent (and ongoing) effort to update all the Kerika tutorial videos, we will be rolling out a new system of sending welcome emails to new users.
These emails will come once a day for the first 10 days or so (it depends upon how many tutorial videos we end up creating), and each email will include a link to a specific tutorial: e.g. how files are managed in Kerika, or how teams can be set up.
Our goal is to help new users learn about core features of Kerika as quickly as possible, over the first couple of weeks of their usage.
These emails are distinct from the notifications that might be generated through your normal usage of Kerika, such as (optionally) getting a task summary sent at 6AM.
A simple unsubscribe system is also being rolled out in conjunction with these emails: if a user doesn’t find these tutorials helpful, they can stop receiving them.
A tutorial video on using Kerika with Box
OK, another tutorial video done: this time on how to use Kerika with Box.
Kerika works seamlessly with Box for secure storage of all your project files: just sign up as a Kerika user with your Box ID, and all your Kerika files will be stored in your own Box Account, where they will always be under your control.
This tutorial video shows you how.
Intended audience for this video: new Kerika users who want to leverage Box.
Checking email addresses when you add someone to a Board Team
One of our users had a problem recently when they mis-typed an email address while adding someone to a Board Team: the mistake was essentially a typo of “.com”
The user didn’t notice their error, but our system did: when Kerika tried to send the email invitation to the mis-typed address, the email bounced (naturally).
And while the user didn’t notice or complain, we want help our users avoid these mistakes by including some email checking when someone is being added to a Board Team.
Kerika now tries to see if the email address looks incomplete or malformed, and alerts you if you made a typo.
Adding Talladega University to our free account list
We have added Talladega University, located in the city of Talladega, Alabama, to the list of schools and colleges where users can automatically get free Academic Accounts from Kerika when they sign up.
This means that anyone with a talladega.edu email address who signs up for Kerika will automatically get a free Academic Account, allowing them to have up to 10 people working as Board Admins and Team Members on their boards.
Enjoy.
Managing your Account Team
Your Account Team consists of everyone who is working as a Team Member or Board Admin, across all the boards owned by your Account.
Visitors don’t count, and no one is double-counted: if the same person is working on several boards owned by your Account, that person is counted just once.
We have made it a little easier to manage your Account Team, by making the menu option for this screen a little more prominent:
This feature is part of the Manage My Account function, but given the fact that this is one of the most important and commonly used features in accounts, we wanted to make this easier to find and access.
It’s become easier for Visitors to keep up with changes in your Boards
We have made it easier for Visitors to keep up with changes on the boards they are involved with, by extending our unique “heads-up” notification highlights to include Visitors. (Previously, this feature worked only for Team Members and Board Admins.)
These heads-up notifications are customized for each Board Admin, Team Member and Visitor: they show you exactly what’s new or changed on every card on a Task Board or Scrum Board.
(The term “heads-up” comes from the helmets used by fighter pilots, who need to see critical data all the time, without having to turn their heads.)
