A new system of welcome emails for new users

December 19, 2018TutorialsKerika, Login, Tutorialuser

Along with our recent (and ongoing) effort to update all the Kerika tutorial videos, we will be rolling out a new system of sending welcome emails to new users.

These emails will come once a day for the first 10 days or so (it depends upon how many tutorial videos we end up creating), and each email will include a link to a specific tutorial: e.g. how files are managed in Kerika, or how teams can be set up.

Our goal is to help new users learn about core features of Kerika as quickly as possible, over the first couple of weeks of their usage.

These emails are distinct from the notifications that might be generated through your normal usage of Kerika, such as (optionally) getting a task summary sent at 6AM.

A simple unsubscribe system is also being rolled out in conjunction with these emails: if a user doesn’t find these tutorials helpful, they can stop receiving them.

Bug, fixed: our Pricing Page wasn’t showing up correctly.

December 19, 2018Bug FixesBugKerika

Thanks to our users in Belgium and Finland for pointing this out to us: our Pricing Page wasn’t displaying correctly in browsers that had their default language set to something other than English.

This was happening only sporadically, and only in Chrome; other browsers like Microsoft Edge were handling it correctly.

Chrome was trying to localize text for non-English users before the language resources were ready; this problem had actually been fixed in the latest version of Polymer We are using ‘app-localize-behaviour’ of Polymer’s app-localize-behaviour (1.0.2). Turned out we were a version behind in updating our use of Polymer.

Teams and Privacy in Kerika: a new tutorial video

December 18, 2018Agile & Scrum, TutorialsAccount, Kanban, Scrum, Task Board, Teams, TutorialKerika

And another video in our revamped tutorial series: how you can manage your teams and privacy in Kerika.

https://youtu.be/k6-3f1Nlhh4

We hope these tutorials are useful; let us know what you think.

A tutorial video on using Kerika with Box

December 13, 2018Agile & Scrum, TutorialsAccount, Box, Document Management, Kanban, Scrum, Task Board, Teams, Tutorialuser

OK, another tutorial video done: this time on how to use Kerika with Box.

Kerika works seamlessly with Box for secure storage of all your project files: just sign up as a Kerika user with your Box ID, and all your Kerika files will be stored in your own Box Account, where they will always be under your control.

This tutorial video shows you how.

Intended audience for this video: new Kerika users who want to leverage Box.

An updated set of tutorial videos is coming

December 13, 2018Agile & Scrum, TutorialsAccount, Google Apps, Kanban, Kerika, Scrum, Task Board, Task Management, TutorialKerika

We are (finally!) getting around to updating the Kerika tutorial videos; what we have on our YouTube channel has definitely gotten stale.

Here’s the first in the new series:

https://www.youtube.com/watch?v=McoUZ5vFvcA

This video is intended for new users: people who discover Kerika and sign up to start new accounts.

For people who sign up by clicking on an invitation email sent from a coworker, we have a different video that is more focused around their needs:

https://www.youtube.com/watch?v=NC8FI10PT-Y

And, finally, for people who sign up to use Kerika with Google Apps — and this is the vast majority of Kerika users, worldwide — we have this video:

https://youtu.be/QW7I3IrEfd8

There’s a lot more coming.

Bug, fixed: making sure your Daily Task Summary gets sent at 6AM

December 5, 2018Agile & Scrum, Bug FixesBug, Kanban, Scrum, Task Board, WorkflowKerika

We recently found and fixed an odd bug related to the optional 6AM Daily Task Summary email that you can get from Kerika: if you had toggled the preference setting for this email — from ON to OFF, and back to ON again — the email was getting sent at 8AM instead of 6AM.

Daily Task Reminder (click for larger image)

Essentially a coding mistake on our part, and one we didn’t notice (and none of our users noticed, either) for a long time because no one would try changing this preference setting very often.

The bug’s been fixed.

Checking email addresses when you add someone to a Board Team

December 4, 2018Team CollaborationAccount, Direct Sign Up, Teamsuser

One of our users had a problem recently when they mis-typed an email address while adding someone to a Board Team: the mistake was essentially a typo of “.com”

The user didn’t notice their error, but our system did: when Kerika tried to send the email invitation to the mis-typed address, the email bounced (naturally).

And while the user didn’t notice or complain, we want help our users avoid these mistakes by including some email checking when someone is being added to a Board Team.

Kerika now tries to see if the email address looks incomplete or malformed, and alerts you if you made a typo.

Adding Talladega University to our free account list

December 3, 2018Academic & NonprofitAccount, Education, Nonprofituser

We have added Talladega University, located in the city of Talladega, Alabama, to the list of schools and colleges where users can automatically get free Academic Accounts from Kerika when they sign up.

This means that anyone with a talladega.edu email address who signs up for Kerika will automatically get a free Academic Account, allowing them to have up to 10 people working as Board Admins and Team Members on their boards.

Enjoy.

Managing your Account Team

November 30, 2018Team CollaborationAccountuser

Your Account Team consists of everyone who is working as a Team Member or Board Admin, across all the boards owned by your Account.

Visitors don’t count, and no one is double-counted: if the same person is working on several boards owned by your Account, that person is counted just once.

We have made it a little easier to manage your Account Team, by making the menu option for this screen a little more prominent:

This feature is part of the Manage My Account function, but given the fact that this is one of the most important and commonly used features in accounts, we wanted to make this easier to find and access.

It’s become easier for Visitors to keep up with changes in your Boards

November 29, 2018Agile & Scrum, Team CollaborationKanban, Scrum, Task Board, Teamsuser

We have made it easier for Visitors to keep up with changes on the boards they are involved with, by extending our unique “heads-up” notification highlights to include Visitors. (Previously, this feature worked only for Team Members and Board Admins.)

These heads-up notifications are customized for each Board Admin, Team Member and Visitor: they show you exactly what’s new or changed on every card on a Task Board or Scrum Board.

(The term “heads-up” comes from the helmets used by fighter pilots, who need to see critical data all the time, without having to turn their heads.)

Image result for heads up display fighter jet

Get More Done, With Kerika

Task Management for Remote and Distributed Teams