Category Archives: Kerika

Posts about Kerika, the company and its people

This is what keeps us going…

Life in a startup isn’t easy: long hours, little pay, tons of risk, way too many challenges…

But every once in a while, our day brightens, like when we got this email from a user in Germany a few minutes ago:

Hello Team,

I almost can’t believe how fast you work… Great and Fast… My congratulations and a deep bow…

best wishes and regards

Karl-Heinz Kristen

Karl-Heinz, a Photographer and Artist, expressed his thanks with a great painting as well:

Deep Bow from a Kerika User
Deep Bow from a Kerika User

A great response at the Lean Transformation Conference

Our presentation on Distributed Lean & Agile Teams in the Public Sector at the Lean Transformation Conference last week was very well received: the presentation was given on both days of the conference, and attendees were polled by the conference organizers on whether they liked the talks, or not.

  • Session 1 (Tuesday): 100% of the attendees who provided feedback gave Arun‘s talk a thumbs-up.
  • Session 2 (Wednesday): 96% of attendees who provided feedback gave Arun’s talk a thumbs-up!
Arun at Lean Transformation Conference 2014
Arun at Lean Transformation Conference 2014

The Results Washington folks have produced a short video featuring attendees at the conference — we recognize a user or two :-)
 

When Worlds Collide: Distributed Lean and Agile Teams in the Public Sector

We were thrilled to be part of the Lean Transformation Conference organized by Results Washington week at the Tacoma Convention Center. Over 2,700 people attended — a sellout crowd!

Attendees at Lean Transformation
Attendees at Lean Transformation

Arun Kumar, founder & CEO of Kerika, gave a presentation on both days on Distributed Lean and Agile Teams in the Public Sector, drawing upon lessons learned, case studies and best practices from multiple state agencies and private sector firms.

Here’s the presentation:

Kerika is secure against the SSL 3.0 fallback vulnerability

You may have heard of the “Poodle” vulnerability in SSL, which allows the plaintext of secure connections to be calculated by a network attacker.

This vulnerability was discovered recently by Google engineers; here’s how it works:

  • Secure Internet connections used to be implemented with SSL 3.0, which is actually a pretty old protocol now. (About 18 years old, in fact, which means it dates back to the Netscape era :-)
  • Over the years, SSL 3.0 was implemented by everyone who produced Web servers: e.g. Microsoft, Netscape, Apache, etc.
  • SSL 3.0 has since been supplanted with Transport Layer Security (TLS), which also comes in several flavors — TLS v1, v1.1 and v.1.2
  • And SSL was around for such a long time, everyone knew it worked. With TLS, however, bugs are sometimes found in different Web servers, depending upon who is producing (and maintaining) a particular brand of Web server.
  • In order to get around potential problems with the way a particular Web server had implemented TLS, browser clients (i.e. software that runs in a browser, like Kerika does) will also, very often, try to connect to the Web server using with SSL 3.0 as a fallback protocol.

Well, the good folks at Google found that SSL has a very fundamental vulnerability in it, that’s inherent in the protocol and cannot be patched: in an example attack called Padding Oracle On Downgraded Legacy Encryption (POODLE), an attacker can steal “secure” HTTP cookies or other bearer tokens such as HTTP Authorization header contents.

Angry Poodle
Angry Poodle

This problem is basically unfixable with SSL 3.0 because it uses RC4 ciphers for encryption, and RC4 is pretty darn old: it dates back to 1987!

(And, yet, according to Microsoft, even last year over 40% of Web connections were using RC4.)

The only way to secure against this vulnerability is to not allow SSL 3.0 as a fallback method for connecting to your Web server.

And that’s what Kerika does: we only support TLS connections.

Doing our bit to keep the Internet safe… :-)

 

Making projects viewable by the public: a new Kerika feature

Most users work on private projects: i.e. projects that are accessible only to people added to the project team.

But some folks find it useful to have their projects viewable by everyone, typically because they are working on nonprofit causes, like WIKISPEED.

WIKISPEED publicizes its projects because it helps attract new volunteers to their cause, and this is actually a pretty smart way for nonprofits to showcase their work.

Kerika has always had an option for people to have all their projects made viewable by the public, but even nonprofits, for example, may have some Kerika boards that they don’t want to share with the rest of the world.

Well, with our newest release, it is possible for the Project Leader (or Account Owner) to make individual projects open to the public to view.

A project can be easily switched from Private to Public, and back again, using the Project Info button that’s available on the top-right of every Kerika board:

Privacy
Privacy

The privacy choices are as follows:

  • Only the project team can access: this is the default setting, and it means that unless people are added to the project team, they won’t be able to view it — or even find it using the Search function.
  • Anyone, anywhere can view: this means the project is “public” — it can be found through search, and anyone who knows the URL of the project can view it. (But, they still won’t be able to make changes.)

When a project is made Public, all the documents contained within it — on all the cards and canvases that make up that board — are also made viewable to the public.

This means, for example, that if your Kerika+Google Whiteboard or Task Board is made available to the public, all the documents in that board’s Google Docs folder are also made viewable by the public.

(And Google indexes all public Google Docs, the project could be found in more than one way, depending upon who is searching for it.)

One caveat: users of premium Google Apps, e.g. Google Apps for Business, cannot make their projects open to the public, because of limitations imposed by Google.

Lunch & Learn Agile, for State Government Employees

Cayzen Technologies organized a Lunch & Learn Agile event at the Harbor House at Percival Landing in Olympia, Washington, featuring Arun Kumar, CEO of Kerika.

Arun’s topic was Implementing Lean across Distributed Teams, and we would like to specially thank Mayra Pena from Cayzen who organized the event:

Arun Kumar & Mayra Pena
Arun Kumar & Mayra Pena

The event was attended by folks from Washington State’s Employment Security Department and Department of Health, among others, and there was a lively discussion.

Here are the slides from that presentation:


If you would like to see the sample Kerika board that featured in the demo, go to https://kerika.com/m/H51M

Thanks for attending!

Arun speaking at Lunch & Learn Agile
Arun speaking at Lunch & Learn Agile

Using Kerika for a subset of your Google Apps domain

We had a couple of users write in this week, saying that they were having trouble re-authorizing Kerika for their Google Apps domain following our recent upgrade to OAuth 2.0.

In both cases, it turned out that the Google Apps Admin had previously authorized Kerika only for a subset of their Google Apps domains, i.e. for an Organizational Unit (OU).

Even when the OU has been set up to override the master settings of the domain, Google seems to be giving us an error (specifically, our server is told by Google’s authorization server that “domain policy checking failed” — this is the check that we do to see if the Google Apps domain is authorized.)

The simple fix is to authorize Kerika for the entire domain rather than a subset of users.

Naturally, our users wonder if this means they need to license all of the users registered within their entire Google Apps domain: the short answer is “No” — you need to license only those people who are actually using Kerika.

So, don’t worry about getting stuck with a big bill simply because you authorized the use of Kerika within a large Google Apps domain: all you are doing is making it easy for your colleagues to try out Kerika.

If they try out Kerika and like it, we can talk about licensing then…

No, not Shellshocked

The announcement by CERT yesterday that there is a vulnerability in the Bourne Shell (more commonly known as “bash”) wasn’t great news for anyone running any variant of Unix, which includes Linux and MacOS.

Linux is very widely used for modern Web servers, particularly those running on Amazon Web Serviceslike Kerika does.

There are a number of variants of Linux out there, which makes things a little harder whenever a vulnerability is announced: you have to make sure your particular variant of Linux is patched quickly.

Luckily, this problem was fixed as fast as the notorious Heartbleed bug: within a couple of hours of the report of Shellshock, Amazon and Google (and, most likely, every other cloud services provider out there) started installing patches, and so the Software-as-a-Service (SaaS) world got back into good shape very quickly.

In our own case, we use Ubuntu Linux, and they were equally swift in issuing a patch for Shellshock which we installed yesterday.

On a side-note, we are less enthusiastic about Apple’s announcement that “the vast majority of users are not at risk“.

That’s true only in a literal sense: the vast majority of Mac users don’t ever use the Terminal program to access the shell, and a lot of permissions on Macs are locked down by default (and most users never bother exploring all their administrative privileges).

But, in a practical sense this bland statement from Apple understates the actual risk faced by Mac users: a significant majority of startups use Mac for their software development, which means a critical set of Mac users are still sitting exposed!

The sooner Apple fixes this bug, the better is will be for the startup world.

How to install Kerika on a Google Apps Domain

Since our last released, when we upgraded our integration with Google Apps Marketplace to use the OAuth 2.0 protocol, a number of folks have written in to ask about how they should install and authorize Kerika for their premium Google domains (i.e. Google Apps for Business, Google Apps for Nonprofits, etc.)

Here’s a step-by-step guide for the Google Apps Administrator in your organization:

First, login to admin.google.com with your Google ID. Your screen will look like this:

Google Admin Console
Google Admin Console

On the right side of the screen, you will see a link for Google Apps Marketplace, in the area marked Tools:

Go to Google Apps Marketplace
Go to Google Apps Marketplace

When you click on the “Google Apps Marketplace” link, you will be presented with a search box that looks like this:

Searching for Kerika
Searching for Kerika

Type in “Kerika” in the search area, and you will find us!

Adding Kerika
Adding Kerika

Once Kerika shows up, click on the blue “Install App” button:

Installing Kerika
Installing Kerika

Click on the blue Continue button, and you will be asked to authorize Kerika for your Google Apps domain:

Authorizing Kerika
Authorizing Kerika

And that’s it! Your final confirmation message will show:

All Done
All Done

And at this point Kerika will have been authorized for your entire Google Apps domain. Individual users will be able to sign up without going through any of this hassle.

If you have any difficulties or questions with this, please email us at support@kerika.com